Support

How do I contact customer support?
Email support@tell.ng
Send feedback, general and technical enquiries via Contact Us
Social Media:

 
Where can I download TELL?
  • iTunes
    • Download official iPad app (TELL Digital Magazine Edition) from iTunes
  • eVendor
    • Download official Android app (TELL) from eVendor
 
What do I get as part of my subscription to TELL Digital Magazine Edition?
All the content in the print edition of the magazine along with exclusive content and interactive features that enrich the reading experience
 
What do I get from Android app?
PDF version of the same content in the print edition of the magazine
 
What are the system requirements for TELL digital?
  • iPad
    • An active 3G/4G data plan or working WiFi internet connection, to download each Issue
    • Once each Issue is downloaded, internet connection is no longer required to read it
    • Compatibility requirements detailed on the app download page
  • Android
    • An active 3G/4G data plan or working WiFi internet connection, to download each Issue
    • Once each Issue is downloaded, internet connection is no longer required to read it
    • Supported devices detailed on the app download page
 
How much is Subscription to TELL?
A single purchase is available at $0.99 (or naira equivalent)
A monthly subscription is available for $3.99 (or naira equivalent). Note that you will receive 4 issues a month
A quarterly subscription is also available for $10.99 (or naira equivalent)
A six months subscription is $18.99 (or naira equivalent)
An annual subscription is available for $34.99 (or naira equivalent)
 
Can I get a free issue of TELL on my iPad?
Yes, the first two editions you download come at no cost. Then, you need to subscribe for subsequent editions. Two issues are free for download after installing the app
 
Can I purchase single issues of TELL on my iPad?
  • iPad
    • Yes, it is available for sale on a single-issue basis
    • Yes, you can purchase this at $0.99 (or naira equivalent)
 
Do weekly issues expire?
  • iPad
    • Once you have a TELL subscription, you will always have access to all the issues from the date you subscribed
    • These issues do not expire
 
Can I access issues from my iPad if I am not connected to the Internet?
Yes, if you have already downloaded an issue, you can access and read it even if you are not connected to the Internet.
 
I would like to advertise in TELL.
See Advertise With Us for more details
 
How do I cancel my TELL subscription?
How do I subscribe to TELL SMS/MMS on Etisalat?
Subscription codes for TELL SMS/MMS on Etisalat can be found on this page
How do I subscribe to TELL SMS/MMS on MTN?
Subscription codes for TELL SMS/MMS on MTN can be found on this page
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